Verbum Commerce

Sell, keep stock and get paid, with the customer first.

Service, stock and finance talk to each other, so you answer the customer knowing what was sold and what is left.

What stands out

Example: a customer asks about a product on Instagram. Verbum shows the stock available, the sale is recorded as a movement and the receivable goes to finance.

ChannelsConnect channel
ChannelAccountResponsible teamStatus
WhatsApp+55 11 •••• 2198Service teamConnected
Instagram@empresa.exemploSales teamConnected
E-mail[email protected]Service teamConnected
Microsoft TeamsAlfa workspaceInternal supportConnected
Web chatempresa-exemplo.com.brService teamConnected

Illustration with invented data.

  • Stock that does not go negative

    Batches with expiry, weighted average cost, low alerts and a turnover report.

  • Service that sells

    WhatsApp, Instagram and e-mail in one inbox, with a sales funnel and the record of each customer.

  • Money in sight

    Receivables, payables, installments, cash book and cash flow, with overdue turned into tasks.

Verbum Commerce

What you can do

Sales service

  • One inbox

    WhatsApp, Instagram and e-mail on the same screen, with AI suggesting the reply and a person approving it.

  • Sales funnel

    Funnels with stages, entry and exit criteria and a board of journeys by customer.

  • Commercial record

    One negotiation per customer, with origin, value, meetings and the outcome.

    Available on request
  • Instagram comments

    Reply, hide or delete comments from the inbox, with the history of edits.

  • WhatsApp campaigns

    Send to segments with approval by two people, cost estimate and a stop button.

    Coming soon

Stock

  • Product catalog

    SKU, category, unit, sale price, minimum and maximum stock, image and active or inactive.

  • Purchases, sales and adjustments

    Every entry and exit is a movement, and the balance never goes negative, even with concurrent sales.

  • Weighted average cost

    The average cost is recalculated at each purchase, so you know what the stock is worth.

  • Batches and expiry

    Batches with expiry date, exit by the first to expire and an alert for what is about to expire.

  • Low and zero stock alerts

    A summary of what ran out or is below the minimum, flagged on the product list.

  • Stock report

    Stock value, purchases, consumption, turnover, sales and revenue, by period, category and product.

Receive and pay

  • Receivables and payables

    Installments, partial payments, cash book and cash flow, by customer, company or family.

  • Installments and contracts

    Weekly, biweekly, monthly or annual installments, up to 360, for a company, contact or family.

  • Collection as a task

    An overdue installment becomes a task with an owner, and it closes by itself when it is paid.

    Available on request
  • Stripe subscriptions

    Customers, subscriptions and invoices of your Stripe account appear in Verbum and become receivables. Verbum does not charge for you.

    Available on request
  • Two currencies per book

    Keep a book in two currencies, to organize what is received and paid abroad.

    Available on request

Customers and relationship

  • Companies, contacts and families

    One record for each customer, with conversations, finance and documents together, and duplicates unified.

  • Segments and CSV import

    Build segments of contacts, import and export by CSV and unify duplicates.

  • Satisfaction surveys (NPS)

    Send the survey by link or inside the channel, after the service or on a schedule, and read score, themes and sentiment.

    Available on request

Reports and questions

  • Ask Verbum

    Ask in plain language, in the console or on WhatsApp, and read the answer from your own data.

  • Reports

    Service, schedule, finance and tasks reports, with export to CSV and spreadsheet.

  • Goals and indicators

    Goals by OKR or BSC, fed by the indicators of finance, service and tasks, with check-ins.

Verbum complements the system that issues your invoices: orders, price lists and product invoices are not part of Verbum. Items marked as available on request are released per customer.

Frequently asked questions

Does Verbum have orders, price lists or product invoices?

No. Verbum complements the system that issues your invoices: service, stock and finance talk to each other, but orders and price lists are not part of it.

Does the stock control expiry dates?

Yes. Batches carry an expiry date, exit goes to the first to expire and there is an alert for what is about to expire.

Can the balance go negative?

No, even when two sales happen at the same time.

Can I send messages in bulk?

WhatsApp campaigns are coming soon. Today the service is conversation by conversation.

What about Instagram?

Direct messages and comments reach the same inbox, and comments can be answered, hidden or deleted.

On the same base as every Verbum

One inbox for WhatsApp, Instagram and e-mail, AI that suggests and people who approve, Ask Verbum, finance, schedule and contracts, all in the same record.

See the platform in detail

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