Verbum Commerce
Sell, keep stock and get paid, with the customer first.
Service, stock and finance talk to each other, so you answer the customer knowing what was sold and what is left.
What stands out
Example: a customer asks about a product on Instagram. Verbum shows the stock available, the sale is recorded as a movement and the receivable goes to finance.
| Channel | Account | Responsible team | Status |
|---|---|---|---|
| +55 11 •••• 2198 | Service team | Connected | |
| @empresa.exemplo | Sales team | Connected | |
| [email protected] | Service team | Connected | |
| Microsoft Teams | Alfa workspace | Internal support | Connected |
| Web chat | empresa-exemplo.com.br | Service team | Connected |
Illustration with invented data.
Stock that does not go negative
Batches with expiry, weighted average cost, low alerts and a turnover report.
Service that sells
WhatsApp, Instagram and e-mail in one inbox, with a sales funnel and the record of each customer.
Money in sight
Receivables, payables, installments, cash book and cash flow, with overdue turned into tasks.
Verbum Commerce
What you can do
Sales service
One inbox
WhatsApp, Instagram and e-mail on the same screen, with AI suggesting the reply and a person approving it.
Sales funnel
Funnels with stages, entry and exit criteria and a board of journeys by customer.
Commercial record
One negotiation per customer, with origin, value, meetings and the outcome.
Available on requestInstagram comments
Reply, hide or delete comments from the inbox, with the history of edits.
WhatsApp campaigns
Send to segments with approval by two people, cost estimate and a stop button.
Coming soon
Stock
Product catalog
SKU, category, unit, sale price, minimum and maximum stock, image and active or inactive.
Purchases, sales and adjustments
Every entry and exit is a movement, and the balance never goes negative, even with concurrent sales.
Weighted average cost
The average cost is recalculated at each purchase, so you know what the stock is worth.
Batches and expiry
Batches with expiry date, exit by the first to expire and an alert for what is about to expire.
Low and zero stock alerts
A summary of what ran out or is below the minimum, flagged on the product list.
Stock report
Stock value, purchases, consumption, turnover, sales and revenue, by period, category and product.
Receive and pay
Receivables and payables
Installments, partial payments, cash book and cash flow, by customer, company or family.
Installments and contracts
Weekly, biweekly, monthly or annual installments, up to 360, for a company, contact or family.
Collection as a task
An overdue installment becomes a task with an owner, and it closes by itself when it is paid.
Available on requestStripe subscriptions
Customers, subscriptions and invoices of your Stripe account appear in Verbum and become receivables. Verbum does not charge for you.
Available on requestTwo currencies per book
Keep a book in two currencies, to organize what is received and paid abroad.
Available on request
Customers and relationship
Companies, contacts and families
One record for each customer, with conversations, finance and documents together, and duplicates unified.
Segments and CSV import
Build segments of contacts, import and export by CSV and unify duplicates.
Satisfaction surveys (NPS)
Send the survey by link or inside the channel, after the service or on a schedule, and read score, themes and sentiment.
Available on request
Reports and questions
Ask Verbum
Ask in plain language, in the console or on WhatsApp, and read the answer from your own data.
Reports
Service, schedule, finance and tasks reports, with export to CSV and spreadsheet.
Goals and indicators
Goals by OKR or BSC, fed by the indicators of finance, service and tasks, with check-ins.
Verbum complements the system that issues your invoices: orders, price lists and product invoices are not part of Verbum. Items marked as available on request are released per customer.
Frequently asked questions
Does Verbum have orders, price lists or product invoices?
No. Verbum complements the system that issues your invoices: service, stock and finance talk to each other, but orders and price lists are not part of it.
Does the stock control expiry dates?
Yes. Batches carry an expiry date, exit goes to the first to expire and there is an alert for what is about to expire.
Can the balance go negative?
No, even when two sales happen at the same time.
Can I send messages in bulk?
WhatsApp campaigns are coming soon. Today the service is conversation by conversation.
What about Instagram?
Direct messages and comments reach the same inbox, and comments can be answered, hidden or deleted.
On the same base as every Verbum
One inbox for WhatsApp, Instagram and e-mail, AI that suggests and people who approve, Ask Verbum, finance, schedule and contracts, all in the same record.
Other solutions by sector
Verbum Services
From the proposal to the contract, the invoice and the payment, with each client in a single record.
See Verbum ServicesVerbum Marketing
From the ad to the conversation and the sale, knowing which campaign brought each customer.
See Verbum MarketingVerbum Health
Records, schedule and patients in one place, from the first message to the care after the visit.
See Verbum Health
See how it fits your business.
All sectors See plans and pricing
Context changes everything.