Customers and sales
Service, sales and relationship, in every conversation.
What is Verbum
Verbum is an artificial and human intelligence platform that connects conversations, people, numbers and processes. It understands the context of the business to help the manager decide and act.
Ask the way you already talk. Voice messages are transcribed and answered.
Service, finance, tasks and subscriptions in the same answer.
Every answer says how recent the data is and where it came from.
Verbum points out paths to investigate. The decision is yours.
The reality of companies
Every company already has conversations, numbers and tasks. What is missing is seeing how they relate: the manager also needs to understand, not only to look.
What a customer asked for lives in one chat, what the team promised in another, and nobody sees the whole story.
Revenue, expenses and due dates sit in one place; the work that produced them, in another.
A deadline mentioned in a conversation never becomes a task, and the delay is only noticed when it hurts.
To decide well, the manager first has to gather information from many places and connect it by hand.
Context connects the parts
Service, finance, operation and knowledge are not separate worlds. Verbum treats the four as parts of the same company story.
Service, sales and relationship, in every conversation.
Revenue, expenses, commitments and results.
Tasks, owners, processes and pending items.
What the company knows and agreed: documents, memory, policies and permissions.
How context travels
An illustrative example of how something said in service reaches management.
A customer asks for a call-back by Friday and the team agrees.
The commitment becomes a task with an owner and a due date.
What depends on that delivery shows up next to the due dates.
If the deadline gets tight, the item lands on the “what deserves my attention today” list.
Inside Verbum
In the inbox, each conversation comes with Verbum's intelligence: status, governance and metrics in the same place.
Making it concrete
Relating information helps investigate each one of them.
Verbum relates sales, receiving terms, expenses and commitments and raises hypotheses: installments still to be received, costs that rose, payments concentrated in one week.
Verbum groups recurring themes across conversations and shows where they appear, so you can decide what to adjust in product, price or service.
Verbum spots promises made in conversations, such as deadlines and call-backs, and turns them into tasks with an owner.
Verbum gathers what is late, at risk or unanswered into one prioritized list.
Ask Verbum
With Ask Verbum, you ask by text or voice, on WhatsApp or in the console, to look up information, understand a situation and guide the next action. It answers based on the connected data and on the access each person has.
Where you teach Verbum
Answers consider the connected data of your company, not an isolated message.
The conversation builds on what was already understood, instead of starting from zero every time.
Access follows each person's permissions, and what changes something in the business stays under a person's approval.
Manifesto
Every conversation carries more than words. It carries history, intention, moment and meaning.
The same is true of the company. Every number has an origin. Every result involves people. And every decision happens inside a context. Whoever sees the context decides better.
Discover the platform See plans and pricing
Context changes everything.