Platform

One platform. Every area of the company connected.

Verbum brings service, sales, schedule, finance, contracts, stock, tasks and planning together, with the intelligence that understands the context of all of it.

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See what each plan includes

Context connects the parts

Four dimensions, one reality.

Choose a dimension to see every module inside it.

Context of the companyeverything in one place
requests and promisesrevenue and due datestasks and deadlinesrules and memory

Customers and sales

Service, sales and relationship, in every conversation.

Numbers and finance

Revenue, expenses, commitments and results.

People and operation

Tasks, owners, processes and pending items.

Knowledge and rules

What the company knows and agreed: documents, memory, policies and permissions.

Intelligence

The intelligence that connects it all.

One layer that reads every area, answers questions and acts only where you allow it.

  • Ask Verbum

    Ask by text or voice, on WhatsApp or in the console, about any area of the company.

  • Verbum Sense

    Understands every conversation: intent, urgency, customer context and risk, without taking action.

  • Verbum Assist

    Drafts replies for human review, routed to the right reviewer when the policy requires it.

  • Verbum Automate

    Sends on its own only inside approved rules and guardrails, with every decision recorded.

Clients and sales

Every conversation, contact and opportunity in one view.

From the first message to the closed sale, with the whole history of each customer.

Example: Marina writes on Instagram and then by e-mail. Verbum recognizes she is the same person and shows both conversations side by side.

  • Service

    WhatsApp, e-mail, Instagram, Teams, Slack and more in one unified inbox, with an owner, team and SLA on every conversation, plus groups and Verbum Voice.

    See messaging

  • Routing and assignment

    Define where each incoming message is answered and by whom.

    See channels

  • Contacts and families

    One record per person with every identity, plus the companies and families they belong to.

  • Relationship and funnels

    Funnels, engagement, satisfaction surveys (NPS) and campaigns to keep every relationship moving.

  • Prospecting (SDR)

    Lead qualification and follow-up, tied to the funnel and to the conversations.

  • Commercial and acquisition

    A commercial record for each customer and acquisition campaigns, connected to the conversations that started them.

Availability by plan

Numbers and finance

Revenue, costs and goals read together with what happens in service.

Money is not a separate world: every entry is tied to the person, the contract and the conversation behind it.

Example: cash fell 9% in October. Verbum shows that R$ 61k arrives only in November, because of installment sales.

  • Finance

    Cash book, accounts payable and receivable, installments and statements, by company, family or contact.

  • Payments and subscriptions

    Payments, recurring plans and billing tied to the customer record, including Stripe.

  • Reports and indicators

    Dashboards and reports on service, finance and operation, including volume, approval rate and AI performance.

  • Planning

    Goals and strategy tracked next to the numbers that measure them.

Availability by plan

People and operation

Who does what, when and with which resources.

Schedule, tasks, contracts and stock run on the same record as service and finance.

Example: a customer asks for a call-back by Friday. The promise becomes a task with an owner and a deadline.

  • Schedule

    Appointments by unit, room, professional and equipment, connected to the contact and to billing.

  • Clinical records

    For clinics: records, anamnesis, procedures and a 3D avatar, linked to the schedule.

  • Tasks and automations

    Tasks with an owner and a deadline, created from conversations or by hand, and rules that act on their own and warn the team.

  • Contracts

    Contracts with an editor and electronic signature, linked to the customer.

  • Stock

    Stock control linked to procedures and services.

  • Team, units and plan

    Users and roles, units, rooms, professionals and equipment, plus plan, usage and invoices.

Availability by plan

Knowledge and rules

What the company knows and agreed, available to every answer.

The rules and the memory that keep AI, and people, inside the limits you set.

Example: the policy says discounts above 10% need approval. Verbum holds the message until someone approves it.

  • Company knowledge

    Content that guides the answers: policies, prices and procedures.

  • Memory

    What Verbum learns about your business and customers over time.

  • AI reply profiles

    Tone, language and limits for each type of conversation.

  • Policies, approval and audit trail

    Conditional approval and blocking policies, human review and a tamper-proof audit trail.

    See approval workflows

  • Security and access

    Roles and permissions, tenant separation and review materials in the Trust Center.

    See security

  • Integrations and API

    Connect CRM, help desk and your own systems through integrations, webhooks and the REST API.

    See integrations

Availability by plan

Everything in one place, connected.

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See plans and pricing

Context changes everything.